Contact information

We’re here to help you with product questions, order updates, stock availability, or support.

📍 Contact Details 
info@featherlane.co.za

📞 WhatsApp Support 

message us directly:

👉 076 157 2985

We are happy to assist you with:

Product queries

Stock or availability checks

Sizing guidance

Delivery questions

Order support

📧 Email Support

For questions or support via email:

info@featherlane.co.za

We aim to respond within 1 business day.

🕐 Support Hours

We are available:

Monday – Friday: 09:00 – 17:00 SAST

Saturday: 09:00 – 13:00 SAST

Sunday and Public Holidays: Closed

If you contact outside these hours, we’ll respond as soon as possible when we’re back online.

💬 Order & Shipping Queries

For questions about your order status or delivery tracking:

✔ Include your order number

✔ Include your contact name

✔ Include the email address used to order

This helps us assist you faster.

📦 Returns & Defects

If you need to report a defective product or review our return process:

👉 Visit our Returns & Refunds Policy:

https://www.featherlane.co.za/policies/refund-policy⁠�

📌 Quick Links

✔ Privacy Policy

https://www.featherlane.co.za/policies/privacy-policy⁠�

✔ Terms & Conditions

https://www.featherlane.co.za/policies/terms-of-service⁠�

✔ Shipping Policy

https://www.featherlane.co.za/policies/shipping-policy⁠�

🌟 Thank You for Choosing FeatherLane

We appreciate your trust and support.

Our team is dedicated to providing premium bedding with dependable support.